Support hub

Need help? You’re in the right place.

To help you as quickly as possible, please choose the option below that best matches your enquiry. Each support option is designed to handle a specific type of issue, and some forms ask for particular details so we can resolve things without unnecessary back-and-forth.

Common questions & quick fixes

Login, student access, Pro features

Payments, invoices, cancellations

App, browser & technical issues

Errors, misprints or damage

Musical advice & other questions

Not sure which option to choose? Start with FAQ — if you still need help, you’ll be guided to the right place.