Printed book support
Use this form if you’ve received an incorrect or defective printed book.
This includes:
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receiving the wrong book
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missing pages
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printing errors or damage
All printed books are produced on demand, and issues like these are rare — but if something has gone wrong, we’ll fix it.
To help us authorise a replacement quickly, this form requires clear photos of the issue. Please make sure your photos clearly show:
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the affected page or binding
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the title of the book
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the nature of the printing error or damage
Incomplete submissions may delay replacement.
If your question relates to delivery timeframes, tracking, or order status, please check our shipping information first. This form is only for incorrect or defective printed books.
